Privacy Policy: Why collect information? We collect information from you in a number of ways, for example when you: Make a donation, Sign up to our on-going campaign, Sign up to stay updated. We won’t collect or record your personal information unless you choose to give it to us. We will use your information in the following scenarios: 1) To make sure we have an accurate record of all the donations we receive 2) To email you with news and information about The Banyan and our campaigns, but only if you have agreed to this. 3) To find out more about you and the people who are visiting our website, donating or joining our campaign. We use secure server software (SSL) to encrypt any financial information you send when you donate or buy something. This software encrypts all your personal data so that these details cannot be accessed as they are transferred to us over the internet. What are cookies? Cookies are small text files that your web browser creates every time you visit a website. A good way of thinking about them is as a small memory for the website. The most common use of cookies is to help provide you with a better experience by remembering your preferences when you visit a website and helping you get around more easily. Read more about cookies at the All About Cookies website. Information we collect Like many websites we use cookies to improve your experience with us, we use them in the following ways: 1. We use styling cookies to remember your preferences for page format, text size and other display preferences. 2. We use cookies to remember your needs for media player functions. 3. We also use session cookies to remember information when you make a donation, purchase a Gift or sign up to our campaign. We also use cookies to gather information about what our users are doing on our website. We do this to understand how people use our website and how to improve our service. The analytical data we gather to do this is always anonymous. You can turn off cookies at any time, if you do you may notice that the site does not work as well and you may not be able to use every service. Here are some of the tools and services that we use which rely on cookies: Google Analytics: We use Google Analytics to understand how the site is being used so that we can improve it for other visitors. The data we collect is always anonymous. Social buttons Most of the pages on the site include social buttons. These buttons allow you to share pages with your friends using social media sites such as Facebook and Twitter. In order to connect to those sites we use cookies. You should also be aware that these websites are likely to be collecting information about you and your use of the internet. Check the policies of each site to find out how they collect information and how to opt out or delete the information. External web services We use a number of external web services on our site to display content within our web pages. For example, to display videos we use YouTube. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your use of the content we embed on our site. Turning off cookies All modern browsers allow you to change your cookie settings. The help function of your web browser will tell you how. By using The Banyan websites you are agreeing to the use of cookies as described. Can I initiate a refund for a donation? To initiate a refund, please write to with your transaction reference number and we will initiate a refund for your contribution. However, the refund will not be possible once an 80G receipt has been issued for the donation.
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